Privacy policy

When you order, download, contact us or sign up, we collect the details you give us: your name, email address, delivery address (for posted items) and the contents of your order or message.

Our website also collects basic technical information, such as the pages you visit and the device you use, so we can keep it working and see what people like. If you follow a link to another shop, that shop collects its own information under its own privacy policy.

We use your information to process your order, deliver digital downloads, arrange delivery of made-to-order items, answer your questions and keep the records we are required to keep.

We only send you marketing if you have asked for it, and every message tells you how to stop.

We do not sell your information. We share only what is needed with the people who help us fulfil your order: our print-on-demand producer and its carriers (your name, delivery address and order details), our payment and email providers, and our website host.

Some of these providers are located outside Australia, including in the United States and Europe. We take reasonable steps to make sure they handle your information appropriately.

Some links on this website take you to other retailers, such as Amazon. When you click one, that retailer may place a cookie to record that you came from us. We do not see or receive your personal details from those retailers. See our Affiliate disclosure for more.

We store your information securely and only people who need it to do their job can access it. We keep it only as long as we need it for the purposes above, or as long as the law requires.

We do not store your card details. Payments are handled by the payment method you choose at checkout.

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we must keep by law.

Email hello@laposhcollective.com and we will respond as soon as we can, normally within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.